WHAT IS THE CALLING SUITE IN TEXTDRIP?
The calling suite in Textdrip is a valuable feature, allowing businesses to connect with their audiences instantly on their phone to address any urgent issues.
Textdrip’s SMS marketing and automation software takes care of your need to reach customers over the phone with its calling suite costing only $0.012 per 1-minute call.
Benefits of Using Calling Suite
Businesses looking to boost customer satisfaction and immediate reach can use the calling feature included in the Textdrip. Here are some of the benefits of using the calling suite:
Instant Engagement
Connect with your prospects and customers in real-time to ensure you are there for them when they need you.
Personalized Communication
Calling your customers helps you establish more personalized communication to build trust and loyalty for business.
Call Forwarding
Send your incoming calls to a preferred number and never miss important calls with your prospects.
Why Use Textdrip for Calling Suite Feature
Textdrip’s calling suite is an ideal choice for businesses to enhance their customer support aspect and stand out from the rest. Here’s why you should use it:
- 1
Ease of Use
Textdrip is one of the most user-friendly platforms to get started for your SMS marketing and calling needs. Import your new leads and go to the Contact module to call or message your leads.
- 2
Multiple-number Functionality
Use multiple number functionality in Textdrip and assign them different roles, for instance, using a primary number for SMS marketing and others for customer support, calling customers, etc.
- 3
Compliance & Security
Textdrip helps adhere to the SMS marketing and telemarketing requirements such as getting opt-ins from customers through Page Builder and providing a way to opt-out with custom keywords.
- 4
Cost-Effective
Textdrip has a simple pricing structure where you only pay $0.012 per text message of 160 characters and $0.012 per 1-minute call with the flexibility of a pay-as-you-go model.
A2P 10 DLC COMPLIANCE FOR INCREASED TRUST
Textdrip is a 10 DLC-COMPLIANT tool with features that help improve your messaging ecosystem, increase SMS deliverability, reduce spam, and enhance security.
Learn MoreUse Cases for Calling Suite Feature
The calling suite in Textdrip comes in handy for various scenarios to help businesses achieve their goals. Here are a few use cases of the calling suite feature in Textdrip:
Offer Customer Support
The Calling suite helps your customers reach out to you via calls for immediate support and troubleshooting needs and build strong relationships.
Confirm Event Attendance
Get confirmation from your prospects over a call if they are going to attend the event they’ve registered for. This ensures higher attendance rates compared to email or SMS.
Lead Nurturing
You can go one step ahead and nurture your leads with personalized conversations and assess their level of interest, budget, and other specific aspects.
Feedback Collection
You can get more detailed customer feedback over the call and gather valuable insights to make informed decisions that improve your offerings.
FAQs
How Does The Calling Suite In Textdrip Work?
The calling suite allows you to make and receive calls through the Textdrip platform. Simply upload your contacts and navigate to the Contact module from the side panel to call your prospects. However, if you make any calls or send any messages through Textdrip, ensure that your prospects have opted in to receive calls and text messages from you.
Is It Possible To Forward Calls From The Textdrip Number To Other Numbers?
Yes, you can forward the incoming calls from your Textdrip number to the number of your choice. This enables you to receive calls from your prospects even when you are not using the Textdrip platform and never miss an important call.
