Integrating Shopify with Textdrip using the Automation Studio

08 Aug 2024

Welcome to this tutorial on integrating Shopify with Textdrip using Automation Studio. This integration will help you automate SMS notifications for your Shopify store which will increase customer engagement and improve your marketing efforts. By the end of this tutorial, you’ll be able to set up automated SMS messages triggered by various Shopify events, such as when someone subscribes, joins your list, or opts in for automated messages.

Before we start, ensure you have the following:

A Shopify Admin account
A Textdrip Admin account
Basic understanding of Automation Studio
Access to necessary credentials (API keys or token, etc.)

Step 1: Getting Started with Textdrip Admin Account

To get started with the integration process, go to app.textdrip.com and log in with your credentials which will redirect you to the main dashboard.

On the main dashboard, look at the left side panel, which includes various options. Click on the ‘Integration’ option; this will open a new submenu. From the submenu, choose ‘Automation Studio’ and click on it.

Step 2. Find & Installing the Shopify Integration

In Automation Studio, navigate to the panel where you can see various available application options for integration. Use the search bar to locate the Shopify application. Click on the search bar and type ‘Shopify.’

From the search results, find and click on the Shopify application You will be redirected to the main integration screen for Shopify. Click on the ‘Install’ button to begin the integration process.

Step 3. Choose the appropriate integration scenario

After clicking on the ‘Install’ button, you will be presented with various integration scenarios. Here, you need to choose the best scenario according to your preference, which will allow you to configure how Shopify and Textdrip will interact based on the chosen scenario.

Create Contact
When a new customer is created in ShopifyCreate a new contact in Textdrip
Create Contact with Tag
When a new customer is created in ShopifyCreate a new contact with a tag in Textdrip
Send SMS
When a new customer is created in ShopifySend an SMS through Textdrip

Choose-the-appropriate-integration-scenario

By choosing the integration scenario that best fits your needs, click on the ‘Continue’ button to move forward with the setup.

Step 4. Granting Access and Configuring Shopify Connection

To set up the connection between Shopify and Textdrip, click on the ‘Grant Access’ button.

A new popup window will appear where you need to provide the following details:

Connection Name
Create a unique name for your connection that helps identify the connection and avoid confusion. You can change this name later if needed.
Your Store URL in Shopify
Copy the URL of your Shopify store from your Shopify admin account and paste it here.
Access Token
Obtain the Access Token from your Shopify admin account which is necessary for Textdrip to access your Shopify store.

Step 5. Get Store URL and Access Token (From Shopify admin account)

Sign in to your Shopify account. Copy the URL from the address bar of your Shopify admin dashboard. This is your Store URL.

Now it’s time to activate the custom API and create your private app to get your Access Token. To do this, type ‘manage app and sales channel‘ in the search bar and click on it.

Step 6. Create and configure a custom app in Shopify to generate the Access Token

By clicking on ‘Manage apps and sales channels’, you will be redirected to the dashboard for apps and sales channels. Click on the ‘Develop apps’ button located in the dashboard.

In the ‘Develop apps’ section, click on ‘Create app’.

A popup window will appear where you need to enter the name of your app. Choose a name that represents your store and the purpose of the app. After entering the app name, click on ‘Create app’.

Find and click on ‘Configure Admin API scopes’.

Check the following boxes: Customers, Draft orders, Orders.

Click on ‘Save’ to apply these permissions.

Go to the ‘API credentials’ section. Click on ‘Install app’ to generate the access token.

Once the app is installed, find and click on ‘Reveal token’ to view and copy your token
(Important: If you leave this page without copying the token, it will no longer be available, and you will need to create a new app.)

Step 7. Finalizing the Integration in Textdrip

Go back to your Textdrip admin account . In the integration setup window, paste the following information:

Connection Name: The unique name you created for your connection.
Store URL: The URL you copied from your Shopify admin account.
Access Token: The token you generated and copied from the Shopify API credentials.

After pasting all the required information, click on the ‘Continue’ button to finalize the integration.

Woohoo! Your integration between Shopify and Textdrip is ready to go. Now, your automation scenarios will trigger automated messages or notifications through Textdrip based on the events happening in your Shopify store.